Refund and Returns Policy
At Kaapee, owned by SNAP Friends Co, we are committed to providing you with the best quality products. Please carefully review our policy:
1.No Refunds or Returns
•We do not offer refunds or accept returns on any products purchased.
2.Replacement or Reimbursement Policy
•If your product arrives damaged or defective, we will either replace the item or issue a reimbursement.
•To qualify, the issue must be reported within 4 days of receiving the product.
3.How to Report an Issue
•Email us at returns@sipakaapee.com with the following details:
•Your order number
•Clear photos showing the issue with the product
•A brief description of the problem
4.Processing Time
•Once we receive your email, our team will review your request and respond within 48 hours.
•Approved replacements or reimbursements will be processed within 4 days.
5.Need Assistance?
•For further queries, contact us at sipakaapee@gmail.com.
Thank you for choosing Kaapee. We appreciate your trust and understanding!